Inventory

• Q: How much for the front caliper and rear wiper motor from the 2004 Dodge Caravan?

  A: Parts pricing is all listed on our website www.picnsave.ca. All parts pricing is the same no matter the make or model of the car.

• Q: How will I find the car I’m looking for amongst hundreds of cars?

  A: Our staff will guide you to the row in which the car/cars you are looking for are.

• Q: Can you check a particular part for me?

  A: We inventory our cars not our parts. Please check our online inventory (by city) to see if we have the car you are looking for

• Q: What if you don’t have the car I’m looking for today, can you call me and let me know when you do?

  A: We have a feature on our website where you can set yourself up to be alerted by email if the car you are looking for comes into either of our yards.

• Q: Will you pull big parts for me?

  A: We will pull engines at a fee of $200, transmissions $150. The cost of the part and labour must be paid for in advance of the work. Please call the yard to discuss.

• Q: Do you have a silver 2008 Honda Civic in either of your yards?

  A: We inventory our cars but not their colour or their parts. You’ll have to pop by the yard to determine colour

• Q: Can you check if you have the front bumper for a 2008 Ford Ranger in Blue in stock? I live in Toronto and don’t want to drive all that way?

  A: Although we would like to make an exception for you, we inventory our cars, not their colour or their parts. The drive from Toronto is far but keep in mind the benefit of savings of up to 90% off new retail pricing if finding the part you are looking for may in fact outweigh the long drive.

Pricing & Entrance

• Q: Do I need to pay to get into the yard even if I just want to check if the part is there?

  A: Yes, anyone entering the yard must pay a $2 entrance fee, sign a digital waiver, must be over 16 and have brought their own tools.

• Q: I don’t have my own tools, Do you have tools for us to use or rent?

  A: We will have some tools available for sale but we suggest you bring your own tools. We have wheelbarrows for you to carry the parts you pulled.

• Q: What is the benefit of the Loyalty Card Program?

  A: You will receive a 5% discount if you use your Loyalty card on all purchases. You can also register your card in case of loss or theft and track your purchases and balance online at https://my.ackroo.com/cardholder/

Warranty Policy

• Q: Can I return parts for a refund?

  A: We will exchange your purchase within 90 days, provided you have your bill. If we do not have the part you are in need of, we will provide a store credit. We do not offer any cash refunds.

Allowed in the Yard

• Q: Can I smoke at your yard?

  A: Although we are outdoor, the nature of our business does not allow smoking marijuana on or around our properties. We also will not allow drinking of alcohol. Pic N Save has the right to deny entrance into the yard for being intoxicated, smoking marijuana or seeming so.

• Q: Can I bring my 10-year-old child with me to the yard?

  A: No children are allowed into our yard. Children must be 16 years of age or older. Dogs are not allowed either.